Jamaica tax authority resumes testing online registration for motor vehicle

This service will allow users to apply, pay online and pick-up the MVRC and sticker within three (3) business days, at one of six (6) Tax Offices, involved at this time, utilizing a special pick up window.

In this initial phase, only customers with a private motor vehicle with valid Insurance Certificates or Cover Notes, and Fitness will be able to apply and pay online to renew their MVRC.

Once processed they will be sent an email notification to pick-up the registration documents at any of the following Tax Offices they had selected:
 Kingston Revenue Service Centre
 St. Andrew Revenue Service Centre
 Montego Bay Revenue Service Centre
 Spanish Town Tax Office
 May Pen Tax Office
 St. Ann’s Bay Tax Office

Customers will also be able to track the progress of the registration online using TAJ’s new Motor Vehicle Registration Renewal tracking facility.

Persons will only be able to renew their registration online where the vehicle has valid Fitness and Insurance Certificates, electronically verified via the integrated databases of the Island Traffic Authority (ITA), the Insurance Association of Jamaica (IAJ) and TAJ.

Additionally, renewal will only be allowed if the certificate expires within 90 days or up to 11 months after expiry.

Motorists are able to confirm their insurance status by clicking the web link to the Insurance Vehicle Information System (IVIS) https://ivisja.com/web prior to attempting to renew the MVRC.

If persons have documentation, indicating that their vehicle is covered, and not represented on https://ivisja.com/web, they are advised to contact their insurance company.

To complete the online renewal process, customers will be required to enter the information captured on the previous MVRC.

The information entered will be validated electronically to ensure that it matches with a current Motor Vehicle Registration Certificate before the transaction can be completed.

It should be noted that the individual conducting the transaction online would be required to input the details of their valid driver’s licence to complete the transaction.

During the renewal process customers will be required to indicate their preferred Tax Office for document pick up, and to provide an email address for their “delivery contact”, which will be used to notify them when the MVRC is ready.

The customer or their identified contact/agent must then visit the Tax Office indicated after they receive email confirmation that the document is ready for pickup.

Persons should take along a valid form of government issued identification, such as a Driver’s Licence, Passport or Voter’s ID.

It should be noted, that persons picking up the renewed documents will not have to join the main line but will be directed to a special pick up station.

Tax Administration Jamaica continues to change the way it does business through strategic partnerships, and has collaborated with the Insurance Association of Jamaica and eGov Jamaica Limited to integrate the TAJ’s Automated Motor Vehicle System (AMVS) with the Insurance Vehicle Information System (IVIS), to re-engineer its business process to make the renewal of MVRC online a reality.

Work continues, to fully implement and build out the online service, to include other vehicle types and delivery options in subsequent phases.