NWC Spring Village water restoration timeline uncertain as assessments continue

The disruption, which began on Friday, August 28, has left thousands of residents without piped water. The initial alert from the NWC on Friday evening offered a glimmer of hope, stating that repairs were underway and service was expected to be restored by 3:00 p.m. yesterday. However, the NWC has since walked back this timeline, indicating that assessments are still ongoing.

"Checks made, this timeline you received may not be possible. Maintenance Team still carrying out their assessment," stated Ann Bolt, community relations manager at the NWC, in a message to Old Harbour News yesterday afternoon. She further clarified that a restoration timeline can only be determined after the assessments are completed and maintenance advises.

The affected areas include Bushy Park, Spring Village, Island Farm, Nightengale Groove, Five Acres, Round Wood, High House, Lloyd's Pen, Rock Stone, and Gutters. The NWC has apologized for the inconvenience and is urging customers to conserve their stored water.

This latest disruption occurs amidst a severe drought affecting the island, with the government recently ramping up emergency water trucking to drought-stricken communities. The uncertainty surrounding the Spring Village repair adds to the strain on residents who rely on the facility for their daily water needs.

The NWC has not provided further details on the nature of the mechanical issues. This incident mirrors a similar mechanical breakdown at the Spring Village pump station in May 2026, which left thousands without water for approximately a month. 

The disruption in supply of the precious commodity has led to many persons contacting Old Harbour News to voice their displeasure. Persons from particularly larger households are impacted the more severely with one NWC customer informing Old Harbour News that she is down to her last few litres of water in her tank serving her six-member family. 

Residents in the affected areas say they are yet to receive any truck water at the time of publishing.